In this inaugural episode of the Tech Decisions Podcast, the hosts introduce the show and its purpose of making enterprise technology research accessible and insightful. The guest, Tushar Shrivastava, a BPM enthusiast and former Gartner analyst, provides an overview of BPM (Business Process Management) and the technologies it encompasses, including business process automation, process mining, and task mining. The importance of investing in BPM technologies is discussed, along with successful outcomes of BPM implementations. The triggers for investing in BPM technologies are explored, including governance issues, customer experience challenges, and internal budgeting considerations. The hype and future of process mining are examined, highlighting its potential for improving processes and enabling AI capabilities. The vendor landscape and selection criteria for BPM technologies are outlined, and key takeaways from the conversation are summarized.