Amgen has been on a journey to confront the multi-million dollar elephant in the room. Technical debt that had been passed down for 10 years in their monitoring portfolio.

But how to overcome inertia and a failure to understand how to maximize internal value for data that belongs to organization to begin with?

I'll discuss lessons learned, where it was, where it is now, and what steps we took to achieve technical value given back to the business through open source, modular layers and with a design for programmatic monitoring at global enterprise scale.