EZalert is a tool that uses machine learning to help you manage your SCOM environment in a more efficient and effective way, it helps you filter out noisy alerts and lower the total cost of ownership. When starting out with EZalert, you will have to start “training” EZalert to handle new incoming alerts. By setting the resolution state on new incoming alerts EZalert “learns” what resolution state you would like to set for the same or similar alerts when a new alert is generated.

Eventually, with enough training, EZalert will start predicting with an increasingly higher accuracy what resolution state to set for an alert. When you are confident that EZalert predicts the resolution state for incoming alerts accurately, you can turn on auto apply and EZalert will automatically apply the predicted resolution state to the new incoming alerts in real-time. Not only is it possible to let EZalert set the resolution state on new incoming alerts, but you can also attach a PowerShell script (and use properties of the alert as parameters) to a specific resolution state as an action.