Post-mortems are a common practice amongst many organizations, but not everyone knows how to make the most out of an incident. Thomas Duran, Senior Manager of Productivity, from Panther joins us to discuss how to leverage post-mortems to effectively learn from failure.

Main Learnings:

• The word “blameless” is misinterpreted
• Learn from failure and how to move forward
• They're not the end, just the beginning of the next step
• What post-mortems should be and what it’s not