IT Service Analytics is a free plug ´n play business intelligence and process support platform for Microsoft System Center. IT Service Analytics enables your IT organization(s) to make qualified decisions based on intelligent and accurate information gathered throughout your IT landscape.

By optimizing and combining data from System Center Operations Manager, Microsoft OMS and System Center Service Manager into one holistic data model you are able to put the IT service in focus. This allows you to extract, correlate and predict information about IT Service Management processes.