(ServiceNow + Kentik) From Reactive to Proactive: The Rise of Agentic Networks

Aug 29, 2025

Agentic AI is not just hype—it’s a force multiplier that enables infrastructure and operations teams to do more, with less effort, in less time. Importantly, it helps IT teams compress time to resolution and even proactively detect and respond to issues, before they escalate.

Join Avi Freedman, co-founder and CEO of Kentik, and Gab Menachem, vice president, product, ITOM at ServiceNow to learn how agentic AI is transforming IT operations from reactive defense to proactive optimization. Live demonstrations by Danica Shei, product director from ServiceNow, and Steve Meuse, solutions architect for Kentik, show how agentic AI is transforming today’s networks.

What you’ll learn:

  • Why agentic AI has become essential in modern IT environments
  • AI innovations that are defining a new era of IT operations
  • How the Kentik + ServiceNow ITOM integration works to break down data silos and increase efficiency across teams