Welcome back to our mini series of fireside chats with SRE experts talking about the realities of their day-to-day. Episode 2 gets intimate — What’s difficult about incident command? We invited Alyson van Hardenberg, Engineering Manager at Honeycomb.io, and Varun Pal, Staff SRE at Procore, to chat with Jake Englund and Matt Davis from the Blameless team. Watch the full conversation where they cover everything from methodologies and technical expertise to the human and social aspects of reliability engineering.