In this video, I’m going show you how to troubleshoot microservices in Splunk Observability Cloud using features like APM’s Service Map and Tag Spotlight to identify what’s causing our microservice to produce high error rates. We’ll then review Related Logs in Log Observer to determine why the error in our service is occurring.

Not only that, we’ll then give you a preview into the power of the AI Assistant in Observability Cloud. Instead of manually troubleshooting, we’ll ask the AI Assistant using natural language queries about our failing payment service and see if it can come to the same conclusion that we did using a traditional troubleshooting workflow. The AI Assistant for Observability shown in this video is currently in private preview. If you’re a Splunk customer and want to participate, please fill out this form: https://voc.splunk.com/preview/aia_o11ycloud

TOC:

00:00 Introduction

00:09 Troubleshooting scenario in Splunk Observability Cloud

00:42 Investigate the issue in APM’s Service Map

02:42 Use Tag Spotlight to find what’s causing errors

04:48 Reviewing Related Logs to understand why there is an error

07:31 Troubleshooting with the AI Assistant in Observability Cloud

11:10 Conclusion