The age of Ultima is upon us! While dragons, wizards, and dungeons may only appear on a fantasy map, it takes preparation and resilience to conquer the highest-level incidents in the real world. Let's explore what's new in your xMatters inventory:

To help teams better understand the criticality of incidents, use service categorizations to sort your technical and application services into different tiers.

The new ‘Repeat Escalations’ feature lets you repeat an escalation path if there is no response to ensure all critical notifications are acknowledged.

Need to share an action plan or run book during an incident? Attach files to incidents so they’re readily available for resolvers to view or download from the console.

These features, along with repeating incident tasks and refreshed mobile app menus, are now available in xMatters instances, and we’re so excited for you to get your hands on them to aid you on your incident management quest! If you’d like to know more about everything that’s included in Ultima, our Release Overview has all the details.