Operations | Monitoring | ITSM | DevOps | Cloud

June 2020

Take a Proactive Approach to Enhance your IT Operations User Experience

IT staff are consistently being flooding with problems resulting from end-user service delivery issues, requests from senior management and stakeholders, as well as attempts to make plans to future-proof their systems. By taking a proactive approach to managing your IT environment you can stop firefighting and make decisions to help increase efficiencies. This results in quicker resolution time and better user experience.

#ITConnections - Organizing Data from SCOM into Actionable Reports that Add Business Value

SCOM Reporting is often neglected due to lack of time, knowledge or awareness. SCOM is a feature-rich system, and navigating through these details to produce meaningful reports can be discouraging at times, especially when reports turn out empty. With many stakeholders in the company requesting frequent reports, to know basic metrics about the servers for capacity management, SCOM reporting is not something that can be ignored. Get the most actionable data out of your SCOM reporting with these best practices.

#ITConnections - Building a Collaboration-Focused Remote Work Infrastructure

You’ve adapted your network for the influx of remote work. Your quick fixes to problems that unexpectedly came up, worked out. Now it’s time to build the services-focused IT infrastructure you need to keep remote collaboration working for the long haul. Embracing a hybrid cloud environment, including an Office 365 migration, can pose challenges. There are many ways to prepare your network and IT infrastructure for these changes to avoid downtime and deal with challenges.