HugOps During Downtime: Building Empathetic Teams
While DevOps focuses on software, HugOps focuses on the people behind the software. HugOps is a way to show empathy and appreciation for the real people who are involved in building, shipping, and running software. It’s a way to acknowledge and celebrate those – the Service Reliability Engineers (SREs), SysAdmins, Engineers, and Support Staff – who are working tirelessly behind the scenes to keep the services that we rely on running smoothly.