Description: Challenges organizations face in setting up enterprise service management and the types of solutions required to address them. Speakers: William McKeon-White, Analyst, Forrester Research, Nirmal Krishnamoorthy, Senior Manager - Product Marketing, Freshworks Duration: 28 mins

Description: Top priorities for CIOs and IT leaders, expected changes to budgets and staffing, technology adoption trends, and the business mandates for technology organizations in 2022, and beyond Speakers: Christopher Key, Global Practice Leader, The Hackett Group & Joy Su, Senior Director, Product Marketing, Freshworks Duration: 28 mins

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