This video explains the most common reasons why WhatsUp Gold may not have assigned the role, sub role, or monitor that you would normally expect for a device in your monitored network.

Watch this video to learn how you can use the WhatsUp Gold SNMP MIB Walker to identify and monitor the configuration and status information stored on your SNMP-enabled devices. You’ll also learn to troubleshoot missing credentials and other issues that can prevent you from reading a MIB file.

Watch this video to learn how to can implement multi-factor authentication in WhatsUp Gold by leveraging an external OpenID provider.

Watch this video to learn how SNMP credentials are used in WhatsUp Gold, and how you can recognize and fix common issues caused by invalid or missing credentials.

IT Infrastructure (ITIM) tools can take time to learn. That’s even true for WhatsUp Gold, which receives excellent reviews on third party sites for its ease of customization, ease of implementation and vendor support. Thankfully, with WhatsUp Gold, you have many resources at your disposal, including the knowledge base, online documentation, YouTube Channel and community forums.

WhatsUp Gold Alert Center detects and notifies you of critical messages, failures, and other key events based on thresholds you have configured on your monitored devices. This video explains possible reasons and troubleshooting steps you can take if you feel you are missing alert notifications.

This video gives suggestions for reducing the number of unexpected or unwanted alert notifications that you receive from the WhatsUp Gold Alert Center.

WhatsUp Gold Alert Center detects and notifies you of critical messages, failures, and other key events happening within your environment. Watch this video to learn how to set up alert notifications, so you can generate an email message when a problem occurs, or escalate an ongoing issue via a series of emails.

WhatsUp Gold Alert Center detects and notifies you of critical messages, failures, and other key events happening within your environment. Watch this video to learn how to configure the thresholds and parameters that determine when an alert is generated.

Watch this video to learn about the most common reasons why a device or monitor might display an Unknown status in WhatsUp Gold. Then, you’ll find ways to research and correct these issues to gain more insight into the health of your network.