Provides an overview of the ServiceNow Integration.

Resolve Major IT Incidents & Automate Real-time Operations to Protect Business-Critical Services and Customer Experiences.

Notifies one device at a time for each user before escalating to the next user. Each user defines their own notification sequence in their user profile.

Send to one user at a time, then retry 5 times at 5 minute intervals before escalating to the next user. You can change the intervals and timings.

On Call Rotation Rotating Schedule

On Call Rotation Fixed Schedule

This Message Rule will immediately notify all users across all devices at once.