Mar 17, 2023
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By Rachel
With System Center Orchestrator 2022, Orchestrator has undergone the largest update since Microsoft bought it in 2010. This has massively extended its longevity for on-premise IT teams across the globe, this release comes with extended support until 2032.
Mar 2, 2023
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By Rachel
For the last ten years, one of the most popular Integrations in the market has been for organisations that have deployed Microsoft System Center to manage their infrastructure, who also use ServiceNow as their corporate Service Desk. The need to integrate Microsoft System Center was originally driven by the need to automate the generation of ServiceNow tickets from events in System Center Operations Manager.
Jan 13, 2023
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By Rachel
As Microsoft Azure continues to be developed and more automation options become available; Azure Automation, Logic Apps, ARM (Azure Resource Manager) and Azure Function Apps to name a few. The question is quickly turning from ‘how do I automate with Azure?’ to ‘what automation type do I use in Azure?’. Across our next few blogs, we will seek to delve into the options available and look to define how they stack up against Azure Automation.
Jan 9, 2023
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By Rachel
Automation and it’s use of the term Runbooks can be confusing and difficult to understand, especially when first starting out. We’ve put together some frequently asked questions and answers to help beginners get started.
Dec 9, 2022
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By Rachel
Most automation approaches start in the same place; coding. For years, IT professionals have relied on scripts or series of scripts to perform tasks and then link them to provide an ‘automation. No-code or low-code reduces complexity and resource overhead, allowing both non-technical and technical users to automate processes through graphical user interfaces (GUI). In most cases, this involves drag-and-drop boxes that imitate a user’s interactions in a process.
Jul 22, 2022
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By Greg Charman
Kelverion have put together this Azure Automation Best Practices Guide to support the creation of automation process in Azure Automation. Our consultants work with Azure Automation every day and have substantial experience with Azure Automation and IT automation built using other tools. It’s important to recognize that these are recommendations rather than hard and fast rules.
Jul 15, 2022
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By Greg Charman
Kelverion have released a new version of our Integration Pack for Microsoft Azure Active Directory. This new release is a complete rewrite of our Integration Pack because Microsoft have depreciated the underlying API we have been using. This means this release is a breaking update, any Runbooks built against an earlier version of the Integration Pack may cease to operate when you upgrade to this new version.
Jun 7, 2022
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By Rachel Billington
Kelverion Runbook Studio V5.0 makes it even easier for organizations to automate IT service desk requests and reduce IT burden. In its fifth iteration, The Runbook Studio has undergone a significant design overhaul. The Studio’s technical capabilities have always been exceptional and now it has a user interface to match. On top of that, this version takes Kelverion’s low code/no-code design environment to the next level.
Apr 19, 2022
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By Rachel Billington
Microsoft announced the release of System Center 2022 on 1st April. The updated Microsoft System Center Orchestrator product information can be found here. The release brings significant improvements to the System Center suite, including an important update to Orchestrator, which is now a 64-bit application. This new functionality enables Orchestrator to work seamlessly with 64-bit PowerShell within code activities, a revision that has been sort-after by the user base.
Oct 18, 2021
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By Rachel Billington
All too often, the Kelverion team hear that businesses are trying to deliver more services with less resource, all whilst meeting tight Service Level Agreements. There are many automation use cases to relieve this pressure, and this article explores the six use case examples driving automation adoption within service management.
Feb 2, 2023
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By Kelverion
An in-depth video providing an overview of Kelverion's low-code/no-code authoring tool.
Jun 1, 2020
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By Kelverion
A brief introduction to Service Request Automation using the Kelverion Runbook Suite. The Kelverion Runbook Suite provides a cloud automation platform with a range of automation tools including; a rich graphical design experience, smart integrations, ready built solutions and the option of an easy to configure self-service automation portal.
May 4, 2020
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By Kelverion
A brief introduction to Service Request Automation using the Kelverion Runbook Suite. The Kelverion Runbook Suite provides a cloud automation platform with a range of automation tools including; a rich graphical design experience, smart integrations, ready built solutions and the option of an easy to configure self-service automation portal.
Mar 13, 2020
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By Kelverion
The Kelverion Runbook Studio provides rich graphical authoring of Azure Automation Runbooks without the need for a permanent internet connection. The Runbook Studio is aimed firmly at IT professionals who do not have much experience or knowledge of PowerShell but still want to leverage the power of Microsoft’s cloud based Azure Automation service.
Feb 7, 2020
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By Kelverion
The Automation Value calculator helps to quantify the benefits of automation within an organisation by examining the cost of automation and comparing it to the cost involved in manually fulfilment of the same services.
Feb 6, 2020
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By Kelverion
The Kelverion Integration Module for Freshservice provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. The Integration Module supports Freshservice SaaS instances with the REST API. Using Kelverion smart discovery the Integration Module interrogates Freshservice and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.
Feb 6, 2020
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By Kelverion
The Kelverion Integration Module for Cherwell provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. The Integration Module supports Cherwell Service Management 9.6.3 or 9.7 Using Kelverion smart discovery the Integration Module interrogates Cherwell and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.
Jan 10, 2020
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By Kelverion
I.T. Security is in the forefront of everyone’s minds today so giving team leaders and managers access to create their own users and allocate licenses for Office 365 is a challenge that requires a careful balance between providing the right facilities to end users and compromising the security or integrity of your configuration.
Jan 10, 2020
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By Kelverion
Free up your IT Staff from those irritating repetitive manual tasks In a modern IT organisation, it’s all too common for highly skilled workers to be stuck with mundane, time-consuming, and repetitive tasks like creating Active Directory accounts and resetting passwords. Too often, teams have to manually fulfil service requests which means the service provided can be error prone, resource intensive and take far too long in terms of the end user experience.
Jun 23, 2020
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By Kelverion
By default, each Orchestrator Runbook Server is configured to simultaneously run a maximum of 50 runbooks. This is to control the CPU and Memory load placed on the Orchestrator Runbook Server by executing Runbooks. You can change this number by using the Runbook Server Runbook Throttling tool. In most cases, you can increase the default setting. If Orchestrator has a number of Runbooks with high CPU or Memory resource requirements, you might run fewer Runbooks simultaneously.
Jun 23, 2020
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By Kelverion
Monthly patch deployments of software and security updates can be a costly, time consuming, and unreliable process, leaving companies with huge security and compliance issues. Many tasks are repeated monthly and it is up to the SCCM Administrator to ensure that devices are patched correctly and working. When the Admin is looking after a large estate or multiple customers, the patching process often becomes an unwieldy full-time job fraught with failure gaps.
Jun 1, 2020
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By Kelverion
It is Kelverion's recommendation that in nearly every case runbook automations be implemented utilizing a small backend SQL database table or set of tables. This document explains why we make this recommendation.
Jun 1, 2020
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By Kelverion
This white paper will assist anyone who has been tasked with taking the System Center suite of solutions and using Orchestrator Runbooks to better integrate, automate or orchestrate IT systems and processes to support business practices and ultimately achieve cost savings by driving greater efficiencies across the organisation.
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Experts in Cloud, On-Premise and Hybrid automation, Kelverion provide solutions and integrations that remove the manual process tying up IT staff; transforming the productivity, efficiency, and supportability of IT service automation. Our products utilise and enhance the power of Microsoft Azure and System Center Orchestrator.
Working closely alongside Microsoft we have developed our integrations and automation solutions to help bridge the gap between Microsoft’s automation platforms and third-party systems, in the process building key alliance partnerships with multiple vendors to ensure our products are fully certified.
Benefits:
- Automate Manual IT Tasks: Free up your IT staff from mundane and repetitive tasks, allowing them to use their skills for more complicated and rewarding projects.
- Reduce Process Cycle Time: Tasks no longer need to wait for different teams to perform manual actions, increasing organisational agility and eliminate dependence and process bottlenecks.
- Reduce Errors: Automation performs a task the same way every time unlike a manual process, reducing the risk of human error within your infrastructure.
- Automate Service Requests: This is the most common start point for an automation journey: fast implementation and high return on investment.
- Discover High Return on Investment: Use the ROI calculator to understand the value of automation to your organisation.
- Improve Compliance: Ensure key processes are performed at the prescribed intervals, and perform additional service checks that you don’t have the resources for today.
Experts for Cloud & On-Premise Automation. Trusted by over 250 Global Customers.