To deliver a flawless customer experience from software, IT operations must ensure that cloud–based systems and microservices stay performant. In these dynamic environments, traditional approaches cannot scale to manage the increased volume, variety and velocity of metrics and logs. By relying on narrow–view data silos and generic analytics tools, businesses risk escalating cost and digital value erosion.

IT operations needs an open, scalable and unified way to collect, search and aggregate millions of metrics and logs across networks, infrastructure and applications. Together with capabilities that incorporate machine learning in context of domain expertise, these solutions will transform monitoring from a reactive, break–fix function into a proactive process that helps future–proof a digital business.