Managing CIs has become ubiquitous in the CMDB Sync landscape, but taking that connection between further and providing deeper functionality was planned from the start. This video demonstrates as recently released Update Set that combines the Change Management feature of ServiceNow with LogicMonitor’s ability to set Scheduled Down Time on Devices and Instances.

In this scenario a change request is submitted for a particular CI. Once the status of the request changes to “Scheduled” in ServiceNow the device will be set for Scheduled Downtime in LogicMonitor based on the planned start and end dates from the Change Request.

LogicMonitor built their CMDB Integration with customization in mind. Adding unique and creative use cases like the Scheduled Down Time scenario are a snap.