Building Trust for Enhanced Customer Engagement

🤝 The Power of Trust:
Discover why building trust with partners is essential for boosting customer engagement.

🔄 Centralized Renewals Management:
Learn how a centralized renewals team can effectively manage renewals and create tech refresh opportunities.

🌐 Engaging All Customers:
Explore why vendors excel with major clients but struggle with smaller customers, and how to bridge this gap.

🗣️ Open Feedback & Upskilling:
Understand the importance of open feedback and timely upskilling to enhance vendor capabilities.

🌟 The Role of Distributors:
Find out how distributors play a crucial role in filtering information and empowering partners to drive transformation across different regions and languages.

🌐 Join us to uncover the secrets of building strong partner relationships and elevating your customer engagement strategy! 🌐

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Ch. Markers

0:07 - Building Trust with Partners

0:56 - Centralized Renewals Team

2:59 - Customer Engagement Challenges

4:37 - Feedback and Upskilling

5:46 - Driving Market Transformation