Can Emails Initiate xMatters Workflows? - Ask Adam

Can Emails Initiate xMatters Workflows? - Ask Adam

Jun 24, 2021

You’ve spotted an incident, but how do you get your team to start working on it? xMatters workflow expert Adam can show you how.

Email triggers in xMatters are a fast and effective, and a great way to get workflows going with minimal fuss. There are a few steps to getting them configured right so let's go through it from the beginning.

There's a great help page with more information on flow triggers:
https://help.xmatters.com/ondemand/xmodwelcome/flowdesigner/flow-triggers.htm#Email

Let me know how you go in the comments or talk with me and others on the xMatters community:
https://support.xmatters.com/hc/en-us/community/topics

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