Carrier reduced MTTR and gained visibility across multiple IT environments

Carrier reduced MTTR and gained visibility across multiple IT environments

Hear Rich Johnston, Director of Hosting Platforms, describe Carrier’s observability goals to create a unified view of their IT environment for predictive monitoring. Rich describes Carrier’s desire to see issues before customer complaints, and how LogicMonitor implemented extensive visibility on a single platform, including multiple cloud platforms, networking, compute, storage, and more. LogicMonitor helped Carrier quickly and easily deploy dashboards to see how their technology performed, while reducing root cause analysis and shortening resolution time.

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Chapters:

00:00 - Carrier reduced MTTR and gained visibility across multiple IT environments

00:05 - Introduction of Rich Johnston, Director of Hosting Platforms, Carrier Corporation

00:12 - The goals of Carrier Corporation

00:29 - What are some of the top challenges Carrier was trying to solve?

01:27 - Learn how LogicMonitor provides visibility to help you gain control faster

02:10 - Unified Observability with LogicMonitor