In this video, we will learn what single-touch workflows are and how to build them in ServiceDesk Plus Cloud. Zoho Circuit, Zoho's no-code/low-code workflow automation platform, is now available within ServiceDesk Plus Cloud and helps IT and enterprise teams build single-touch workflows. Single-touch workflows are event-driven workflow automations that complete a set of IT tasks sequentially, in parallel, or as a batch, without requiring human intervention.

With Zoho Circuit, you and your teams can automate IT and enterprise workflows across a range of actions from within ServiceDesk Plus. These actions include:

👉 Performing actions on your Active Directory
👉 Storing and running PowerShell scripts on your endpoints
👉 Executing database queries on private or local databases
👉 Establishing SSH connections and running shell commands
👉 Connecting with third-party applications and performing actions in them
👉 Installing and uninstalling apps or restarting servers