NewStore Uses Sleuth to Optimize Ways of Working

NewStore Uses Sleuth to Optimize Ways of Working

Feb 27, 2023

Carlos Rosão, NewStore’s Director of Software Engineering, talks with Daniel De Juan, Sleuth's Director of Product Management, about how his teams take DORA metrics to the next level with Sleuth.

Key points:

  • DORA metrics are much more valuable if they are measured on a commit level, which Sleuth does, compared to a ticket or user story level
  • DORA metrics encourage positive team behaviors, like small pull requests or small deployments to enable frequent changes and frequent deployments
  • Using Sleuth helped the NewStore team implement trunk-based development and continuous deployment pipelines
  • MTTR decreased noticeably by looking at PagerDuty incidents connected in Sleuth
  • Sleuth automated reporting to NewStore stakeholders
  • Team metrics give visibility to multiple teams contributing to a central repository
  • Work in Progress metrics foster team collaboration at NewStore
  • Sleuth gives input on blockers and slowdowns to help NewStore optimize its existing resources in an unstable market