NUGGET 2021: Business Transformation by Revolutionizing Your Monitoring
In this NUGGET Session, Matt Neifer, Director, Network Management Systems & Automation at Transaction Network Services (TNS) will share his firsthand experience in achieving business transformation through revolutionized monitoring practices. Matt will share examples of continuous improvement efforts in the formalization of the TNS product/service catalog, standardizing service implementation and delivery, and normalizing configuration management data structures within our CCMDB in order to automate the management of monitoring ecosystems.