Solve employee security friction through automation, Srinivas Mukkamala, CPO, Ivanti

Solve employee security friction through automation, Srinivas Mukkamala, CPO, Ivanti

Oct 1, 2024

Read the full report for more: https://www.ivanti.com/secure-experience

Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.”

Ivanti CPO, Dr. Srinivas Mukkamala explains why cybersecurity leaders often overlook user experience, and how cybersecurity is evolving from being reactive to proactive and resilient.

Dr. Mukkamala shares best practices for securing the digital employee experience and the importance of reducing human interaction with cybersecurity tools and the potential consequences of bypassing controls. As our cybersecurity strategies become more proactive and resilient, we must also consider UX to avoid unintended consequences and risks.

To improve cybersecurity adoption, we must minimize the amount of time users spend interacting with cybersecurity tools and automate as many tasks as possible. This can be achieved through modern automation tools and AI, which can reduce the need for human intervention and improve efficiency.

Security is a shared commitment, and security teams need to educate users about cybersecurity and providing clear guidelines are vital when introducing new technologies like Generative AI (Gen AI). As this video underscores, a major part of creating a stronger security culture involves protecting data, securing workflows and ensuring the security of all employees both in office and in remote and hybrid work environments.

ch. markers

0:01 - Friction in UX and cybersecurity

0:30 - Proactive security shift

0:54 - Limiting interaction and automation

1:42 - AI adoption and limitations

2:56 - Securing data and collective responsibility

4:11 - Employee experience in security