Join Matthew Long and John Shaw as they demonstrate the value of bringing data from ServiceNow and Splunk into Squared Up alongside monitoring data from SCOM, in the context of your Enterprise Applications.

We start out with discussing the value of having all your monitoring health, events, and ITSM data in a single pane of glass when troubleshooting issues or evaluating the health of your business services. Driving down MTTR and improving IT service delivery is not just about having all the right data to resolve an issue quickly, but also correctly prioritising issues and assessing user impact. By showing user-affecting incidents, completed changes, known problems, security events, and SCOM monitoring data all in the context of your business applications, you can get straight to resolving the right issues, in the right order.

Since v3 Squared Up has allowed you to integrate with other systems that feature a JSON Rest API, but now with improvements made in v4.2 we've made it possible to dynamically scope data from other APIs based on a relationship data in SCOM. In simpler terms, we can now take an Enterprise Application or group and dynamically query for only data contained in that EA or group.