Operations | Monitoring | ITSM | DevOps | Cloud

Ticket Taker to Team Leader: Managing an Agentic IT Workforce

The promise of AI in IT service management has been circulating for years. Chatbots that deflect tickets. Virtual agents that answer FAQs. Automation that routes requests. These are useful, but probably not the dream-state you were originally sold. What's different today is the arrival of agentic AI: systems that don't just respond to instructions but reason, act, and adapt across multi-step workflows with real consequences. The question for IT leaders is no longer whether to adopt agentic ITSM.

We're in a Patch Apocalypse. That Means These Three IT Excuses Won't Work Anymore.

On April 7, Anthropic announced that its Claude Mythos Preview model had autonomously identified thousands of high- and critical-severity zero-day vulnerabilities across every major operating system and every major web browser. Over 99% of them were unpatched the day of disclosure. Two weeks later, on April 21, Mozilla said it had used the same model to find and patch 271 vulnerabilities in the latest Firefox release.

Stop Unboxing Forever: The Fastest Way to Onboard Employees with Zero Touch

Stop the Manual Grind: Automate Your Device Provisioning with Ivanti Zero Touch Is your IT team still stuck unboxing and imaging every single device? Your team was hired to innovate, not to manage logistics. It’s time to reclaim your capacity and modernize your deployment process. In this video, we dive into how Ivanti Neurons for MDM (Zero Touch) eliminates the middleman. By shipping devices directly from the vendor to the user, you can bypass the manual imaging process entirely.

From Complex to Simple: How Integrated GRC Transforms Compliance, Risk and ITSM Operations

From Complex to Simple: How Integrated GRC Transforms Compliance, Risk and ITSM Operations Your teams face a complex regulatory landscape, limited visibility across departments and the need to demonstrate audit readiness and risk accountability. But you’re not alone; over half of global risk leaders say regulatory complexity is their biggest headache, while many struggle with siloed vendor data, fragmented controls and manual GRC processes.

Ivanti. Powered by Ivanti: Securing Mobile Devices with Autonomous Endpoint Management

How do you secure a global workforce without compromising the employee experience? In this second episode of "Ivanti on Ivanti," we explore our approach to Mobile Device Management (MDM). Discover why our Senior Leadership Team (SLT) led the charge, achieving 100% participation in biometric identity verification and device certification.

Ivanti Launches Agentic AI on the System of Record You Trust

Investors and enterprises are finally asking the question they'd been avoiding: which software companies will survive the AI revolution, and which will be made obsolete by it? The answer is becoming clear. Companies that serve as the system of record, the authoritative source of truth that AI itself depends on, are essential.

Ivanti. Powered by Ivanti: How Autonomous Endpoint Management Automates 66,000 Tasks

How does a global company support 3,000 users across a complex, multi-platform environment? In this first episode of "Ivanti on Ivanti," we share how we achieved 60% automation across our IT operations. By utilizing Autonomous Endpoint Management (AEM), we’ve moved beyond manual processes to automate 66,000 tasks annually. Discover how Ivanti Neurons provides the deep visibility and control needed for remote Endpoint Management and Autonomous Patching, enabling our lean team to mitigate risks and resolve 20,000+ service requests with zero manual intervention.

Digital Sovereignty and Sovereign Cloud: Protecting EU Cloud Data for Operational Resilience

Traditional data protection followed a straightforward principle: Data stored in is protected by the laws of country A; data stored in country B is protected by the laws of country B. But in today’s global economy, where your data physically resides no longer determines which governments can demand access to it. Cloud infrastructure brought new jurisdictional complexity.

Ivanti Exposure Management 2026.2: New Security & Patch Updates

What's New in Ivanti's Exposure Management and Endpoint Security 2026.2 Explore the latest advancements in Ivanti's Exposure Management and Endpoint Security 2026.2 for Q2. This session details new security solutions, cloud migration for patch management, and enhanced support for diverse operating systems. In this video, you’ll discover: Chapters.

What's New in Ivanti Neurons 2026.2 | ITSM, ITAM & LOB Update

What's New in the release of Ivanti Neurons for ITSM, ITAM and LOB 2026.2 Stay ahead of the curve with the Ivanti Neurons 2026.2 release. This comprehensive update brings a wave of innovations across ITSM, ITAM, PPM, and GRC, specifically designed to enhance user experience and operational efficiency through AI and a modernized interface.

Ivanti AEM 2026.2: New AI Intelligent Assist & Device View Updates

What's New with Autonomous Endpoint Management (UEM, DEX, Platform, UWM, EPM) 2026.2 Discover the future of IT operations with the latest Autonomous Endpoint Management (AEM) 2026.2 updates. This "Innovator Preview" explores how Ivanti is integrating Ivanti Neurons AI and Intelligent Assist to streamline device management, improve DEX, and enhance platform performance across UWM and EPM. In this video, we cover.

AI Everywhere & Zero Trust: Ivanti's 2026 Endpoint Management Strategy

What's New with Mobility MDM & EPMM 2026.2 Join Aruna Kuriti, Ivanti's Director of Product Management, as she unveils the strategic Unified Endpoint Management (UEM) Strategy 2026. This "What's new" dives deep into the Ivanti MDM and EPMM 2026.2 updates, focusing on key themes like AI Everywhere, Zero Trust, and a Unified Admin Experience. In this video, you’ll learn about: Chapters.

Ivanti Neurons: Accelerate IT Support with AI Self-Service & Automation

Stop navigating complex IT portals and start resolving issues instantly. In this video, discover how Ivanti Neurons uses an advanced AI assistant to transform the way your organization handles IT requests. By leveraging natural language processing, Ivanti Neurons eliminates the frustrating back-and-forth between users and IT teams, providing a frictionless conversational gateway that accelerates results.

Complete Platform Demo: Ivanti Neurons for MDM & Unified Endpoint Management (UEM)

See Ivanti Neurons for MDM in action. This complete platform demo shows how our cloud-native unified endpoint management (UEM) solution simplifies mobile device management (MDM) and security for the modern enterprise. Discover how to secure and manage your mobile workforce across iOS and Android while ensuring seamless user integration and device compliance.

Ivanti Neurons for ITSM Demo: AI-Powered IT Service Management (2-Min)

See how Ivanti Neurons for ITSM delivers world-class service management to enable exceptional employee experiences. In this micro-demo, we show how hyper-automation and proactive IT help you resolve issues before they impact the business. What we cover in this demo: Discover how to "shift left" and reduce IT issues across your organization with Ivanti’s AI-driven automation.

Not All Agents Are Created Equal: Getting Agentic AI Right for IT

Three months ago, a CIO told me her organization had “already deployed agents.” Her endpoint team assumed she meant the telemetry clients on every managed laptop. Her service desk thought she meant AI chatbots. Meanwhile, her security architect heard “autonomous decision-making.” They were all right and all talking past each other. This is the agent confusion problem.

See It All or Risk It All: The Truth About IT Visibility

In everyday life, ignoring what you cannot see may feel harmless. In IT, it creates a false sense of security and a costly illusion. Although many organizations use some form of asset discovery, 2026 security research from Ivanti reveals that more than 1 in 3 IT professionals (38%) report having insufficient data about devices accessing their networks, and 45% say they lack adequate information about shadow IT. This lack of visibility leaves critical assets at risk of going undetected and unmanaged.

Inventory to Intelligence: How AI and Automation Improve Endpoint Visibility

Endpoint visibility has always been foundational to IT and security. You can’t secure, patch or support what you can’t see. But as environments have become more distributed and complex, what visibility means has evolved. It’s no longer enough to know that a device exists — IT teams and organizations as a whole need to understand its health, its risk posture and its impact on both security and user experience.

How AI-Driven Automation Solves Patch Management Silos

"We see 10,000 critical vulnerabilities!" "We patched everything last week!" This conversation happens in enterprise IT departments every single day. Security teams present dashboards filled with red alerts. IT teams show deployment reports at 98% success. Both teams are looking at real data. Both are absolutely correct. And both are totally blind to what's actually happening across the endpoint environment. This isn't a people problem — your teams aren't incompetent.