Too many IT tickets, not enough time. That’s just one problem that comes with a poor employee onboarding experience, and it’s one that causes deal-breaking difficulties for new employees, and just as importantly, IT leaders in the IT service management (ITSM) department. Ninety-three percent of employers said that a good onboarding experience is critical for retention of new employees, according to market share data from Finances Online. The total cost of voluntary turnover in 2020?

While network automation tools can help infrastructure and operations (I&O) teams improve their agility, lower their costs, and reduce the risk of manual errors, network management stubbornly remains a largely manual process. According to a recent Gartner report, less than 35% of enterprise network activities are automated today, forcing enterprises to run largely using a ClickOps model.