Operations | Monitoring | ITSM | DevOps | Cloud

Cleaning House: Tackle Your Technical Debt

Whether it's a situation that you've stumbled into or it's been building up over time due to budget constraints or limited time, technical debt plagues many an organization. And unfortunately, just like real debt, it's hard to clear once it's begun to pile up. In this stream, we'll be talking to a few IT leaders to discuss what technical debt looks like for them, what problems it can cause over time, and how you can start to chip away at the mountain.

Three Methods for Finding Your Windows PC's Serial Number

It’s safe to say that most of us probably don’t have our Windows PC’s serial number memorized by heart–which becomes tricky once you need it during a repair or part replacement. This is why we at Ninjaone have created this video guiding you through how to find the serial number of your PC using Command Prompt, PowerShell, and BIOS. Chapters: Introduction 00:01 Command Prompt Method 00:22 PowerShell Method 00:50 BIOS Method 01:17.

How to Kill a Process in Windows: 4 Methods

Is your device lagging or unresponsive? One of the most effective ways to solve these issues is to force kill resource-heavy tasks to free up CPU and memory on your Windows system. In this video, you'll learn how to kill a process in Windows to address performance issues. We'll show you four different methods to force kill processes. Chapters: Introduction 00:01 Task Manager Method 00:37 TaskKill Method 01:10 PowerShell Method 02:04 Create Desktop Shortcuts 03:02 Third-Party Tools03:58Recap 04:12.

How to Start Safe Mode with Windows Command Prompt

Discover the cause behind crashes and system issues by using Safe Mode to access your Windows system without interference from third-party applications or system processes. Watch this video to learn how to start Safe Mode with Windows Command Prompt and find out what you can do in Safe Mode to resolve issues. CHAPTERS: Introduction 00:01 Advanced Startup Options 00:31 MSConfig 01:01 Alternative Methods 01:41 Troubleshooting 02:17 Conclusion 03:24.

(Full Episode) IT Horror Stories: Human Error Ep11 S1

IT isn’t just wires and widgets. It’s a minefield of lurking disasters waiting to strike. Few know that better than Mark Settle, 7-time CIO and author, who’s survived more operational horrors than most dare imagine. In this episode, Mark takes us into the shadowy corners of enterprise IT, where outdated processes haunt progress, bad news festers in silence, and AI ignorance prowls like a predator in the dark. He shares battle-tested wisdom from a career spent defusing digital disasters and building resilient, process-driven teams that can take a punch.

How to Set Up a VPN: Complete Guide With Steps

Breaches of online privacy have become a serious issue in any IT environment, which is why a VPN is a handy tool to secure your digital footprint. In this video, we’ll show you how to set up a VPN through a complete step-by-step guide. Chapters: Introduction 00:01 What is a VPN 00:22 Why should you use a VPN 00:43 How to set up a VPN 01:12 Troubleshooting VPN issues0 1:44.

How to Upgrade RAM on Your Laptop or PC

Boost your computer’s speed and efficiency with this step-by-step guide ton how to upgrade your RAM. Whether you're using a laptop or desktop, we’ll walk you through assessing your system’s needs, choosing compatible RAM, and safely installing it for maximum performance. Learn how more RAM enhances multitasking, gaming, and productivity—plus tips to avoid common pitfalls. Chapters: Introduction 00:01 Assessing your RAM needs 00:27 Types of RAM and Compatibility 00:52 How to upgrade your RAM 01:24 Conclusion 02:19.

What's New with NinjaOne MDM for Mac OS

NinjaOne 9.0 Week, Day 1: What's New with NinjaOne MDM for Mac OS Welcome to the first installment of "9.0 Week", where each day, we'll look at new features and capabilities included in the lastest NinjaOne release. In this stream, Product Manager Paul Evans will highlight the new improvements to NinjaOne Mobile Device Management, including device level policy override support to iOS, iPadOS, and Android devices.

macOS Device Management Best Practices with NinjaOne MDM

NinjaOne now offers macOS mobile device management. This combines MDM capabilities with the real-time power of the NinjaOne agent and gives IT teams and MSPs comprehensive management over macOS devices. Remotely access devices, patch software, deploy custom applications, and alert and report on all your devices at scale – whether Windows, Mac, Android, macOS, or iOS. Join NinjaOne Field CTO, Jeff Hunter to learn more about macOS management on the NinjaOne platform.

Interviewing Tech Talent: Finding Your Next Team Member

Sometimes, being the interviewer can be as nerve-wracking as being the interviewee, especially since these kinds of conversations are not ones that you have on a daily basis. It can be difficult to know what questions to ask, things to watch for, questions you need to be prepared to answer, etc. All of this is made even more challenging when you consider the technical skills that IT organizations require.