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InvGate Service Management was recognized as a 2025 Gartner Peer Insights Customers’ Choice for IT Service Management platforms. This recognition is based entirely on feedback from customers who use our product in real-world IT environments, and it endorses our approach to building solutions thinking about customer experience first.

If you're currently using SolarWinds Web Help Desk (WHD), you may have started hearing rumors about a shift in their licensing model. According to a recent Reddit post from a user in the community, SolarWinds is ending perpetual licenses for WHD and will move exclusively to 3-year subscription licenses. While this hasn’t been officially confirmed through SolarWinds' website yet, it’s something that’s caught the attention of many users.

Selecting the right Software License Management software (or Software License Management tool) can be tricky, but it’s a critical decision for any IT team. The right solution helps you stay compliant, cut unnecessary costs, and gain full control over your software usage — all key goals of effective Software License Management. To make the decision easier, we’ve compiled a list of 10 top Software License Management tools to help you find the best fit for your organization.

Keeping track of every computer in your organization can quickly turn into a messy task, especially as your team grows or hardware gets moved around. That’s where computer inventory software comes in. These tools help IT teams stay on top of their assets, streamline maintenance, and prevent costly surprises. In this guide, we’ll break down what computer inventory actually means, what computer inventory software does, and how to choose the right tool for your needs.

ITIL covers a wide range of practices, and it’s easy to feel overwhelmed when trying to figure out which tools support what. Not every organization follows the framework in full, but many do apply its principles to improve how they plan, deliver, and support IT services. ITIL tools help turn those practices into something you can act on, automate, or report against.

Cloud Asset Management software is a smart move for modern IT teams. It helps you manage your assets from anywhere, scale with your needs, and avoid the hassle of on-premise maintenance. But here’s the catch: picking the right tool isn’t easy. There are a lot of options out there. And every organization has its own goals, budget, and way of working. What works for one team might not work for another.