Operations | Monitoring | ITSM | DevOps | Cloud

How to Send Critical Freshservice Tickets to On-Call Staff Instantly (OnPage Integration)

Dec 30, 2025 By OnPage Corporation In OnPage
This video demonstrates how the OnPage + Freshservice integration helps IT and support teams respond faster to urgent incidents and critical tickets—without changing their existing Freshservice workflows. Freshservice is often the system of record for incidents and service requests, but dashboards and email alerts aren’t always reliable when something requires immediate, human acknowledgment, especially after hours. That’s where OnPage comes in.
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OnPage 2025 Product Updates: Clinical Communication, On-Call Management & Incident Alerting

Dec 29, 2025 By OnPage Corporation In OnPage
OnPage 2025 Year in Review | Clinical Communication, On-Call & Incident Response ( What’s New in OnPage (2025): CC&C, On-Call Scheduling & Critical Alerts ) In this video, Ritika from OnPage's Product Marketing, walks through the key OnPage product enhancements released in 2025 across clinical communication & collaboration (CC&C), on-call management, and critical incident alerting. The updates shown here are designed to help on-call teams communicate clearly, reduce alert fatigue, and respond faster during high-priority events.
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onpage

Top Incident Alerting and On-Call Management Software (2026 Buyer's Guide)

Dec 16, 2025 By Ritika Bramhe In OnPage
Disclosure: This comparison is written by our product marketing team that works closely with IT operations and on-call workflows. While we build incident alerting software ourselves, this guide is designed to help teams understand how different tools fit different operational needs. We believe there is no single “best” tool. Only the right fit for a given team.
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onpage

AI Reliability, Part 2: When the Datacenter Becomes the Bottleneck

Dec 12, 2025 By Ritika Bramhe In OnPage
In Part 1, we talked about all the hidden complexity inside AI systems: the pipelines, GPUs, embeddings, vector databases, orchestration layers, and everything else that quietly determines how reliable an AI-first product really is. But all of that software still rests on something far less glamorous: the physical infrastructure underneath it.
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onpage

OnPage Introduces Multi-Language Mobile App Localization on iOS & Android

Dec 2, 2025 By Ritika Bramhe In OnPage
As organizations continue to adopt OnPage across regions and operational environments, providing an experience that feels natural and intuitive for every user has become increasingly important. Clear communication is essential in time-sensitive workflows, and being able to use the app in one’s preferred language supports clarity, confidence, and consistency. To support our growing global user base, OnPage is introducing multi-language localization across its mobile applications.
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onpage

AI Infrastructure Is Creating a New Wave of Incidents, And Why Enterprises Need a Modern On-Call Strategy

Dec 1, 2025 By Ritika Bramhe In OnPage
Over the last few years, AI has quietly shifted from a fascinating experiment to a core operational system. Enterprises aren’t just building prototypes anymore — they’re deploying LLMs into production environments where uptime directly affects customer interactions, revenue flows, and business continuity. AI has essentially become a new layer of critical infrastructure. Because of that shift, the definition of “reliability” is changing.
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