Among all the pesky attacks that keep security administrators working late, advanced persistent threats (APTs) are possibly the most lethal. An APT is a long-term, targeted attack which involves stealthily spying on an organization’s network activity or siphoning off sensitive data, as opposed to openly damaging or locking down network resources.

Your trusted MSP service desk software just got a whole lot better with a set of new features and enhancements to take your IT support experience to greater heights. We’re excited to share with you ServiceDesk Plus MSP’s newest release, where we’ve focused on taking what you, as a managed service provider, need for your business to thrive—and make world-class IT support for customers, a reality.

NoSQL databases have always been regarded as a notch above SQL databases. The primary reason for the soaring popularity of NoSQL databases is their dynamic and cloud-friendly approach to seamlessly processing data across a large amount of commodity servers. With high scalability, availability, and reliability, AWS’s DynamoDB is a great example of a fully-managed NoSQL database.

Research by Cybersecurity Ventures predicts ransomware alone will cost businesses around the world more than $11.5 billion in 2019. What’s worse, this same study also predicts businesses will experience a cyberattack every 14 seconds by 2019, up from once every 40 seconds in 2016. So what can you do to mitigate the increasing threat of cyberattacks? Here are five IT security best practices that can help.