Operations | Monitoring | ITSM | DevOps | Cloud

Building a bulletproof network disaster recovery plan

Imagine it’s 2am. A core switch fries because of a sudden power surge. Most of your users wake up to a blank screen. Your team scrambles: Where’s the backup configuration? Who knows the last working state? Hours pass, productivity tanks, support calls flood in, and costs stack up by the minute. This isn’t a theoretical horror story. According to Gartner, the average cost of network downtime still hovers around $5,600 per minute, or over $300,000 per hour.

Monitoring Ruby on Rails applications with Applications Manager

Ruby on Rails is the go-to framework for organizations to build flexible, database-driven web applications with high speed and efficiency. Enterprises of all sizes rely on it to build user-friendly applications. But like any other modern web stack, optimizing the performance, availability, and reliability of Rails applications, especially in production environments, requires more than just reactive bug fixes.

66% of us use AI every day, but do we actually know how it works?

There’s a new kind of thinking happening in the world. It doesn’t come with memories, emotions, or doubt. It doesn’t hesitate. It doesn’t wonder. However, it appears to be thinking. Ask it a question, and it responds in perfect grammar. Ask for help, and it gives you options. You could almost believe it understands. Almost. This is what happens when machines are trained to speak like us, but without ever needing to understand us.
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Streamlining multi-cloud complexity with unified observability

A wave of businesses are embracing multi-cloud strategies to gain flexibility and scalability. By combining on-premises infrastructure, private clouds, and public platforms like AWS, Azure, and Google Cloud Platform (GCP), IT teams can experiment, deploy, transform, and improve their IT applications significantly. On the down side, this modern IT approach of employing multiple clouds (in both public and private forms) also brings significant complexity, making it challenging to monitor systems, control costs, and secure environments. There are just too many threads to track and tie together to ensure a taut IT fabric.

Top tips: How to be a beginner again

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we're talking about what it really means to start fresh, stay curious, and make space to be a beginner again—even when your calendar’s packed. If your calendar is crammed with back-to-back meetings, messages that never stop, and deadlines breathing down your neck, you're not alone.

ManageEngine is recognized as a Strong Performer in 2025 Gartner Peer Insights Voice of the Customer for Digital Experience Monitoring

We're thrilled to announce that we have been recognized as a Strong Performer in the 2025 Gartner Peer Insights Voice of the Customer for Digital Experience Monitoring (DEM). We think that this recognition is a result of direct customer feedback on their experience with our solutions, underscoring the trust and value users associate with our solutions.

Practical guide to implement and succeed in configuration and change management

In an era where networks are the arteries of every enterprise, ensuring they run smoothly is non-negotiable. From small branch offices to sprawling data centers, a single misstep in configuration can trigger costly downtime, security breaches, and compliance headaches.

Analytics Plus webinar: Run complex IT analyses with no-code machine learning

IT landscapes are vast, widespread, and increasingly complex–demanding tools that don't simply keep up, but lead the way. Enter Analytics Plus 6.0, a powerful upgrade designed to bring advanced AI, GenAI, and ML capabilities into everyday ITOps. In this session, learn to build and run complex analyses—like outage prediction and escalation probability—without writing a single line of code. Effortlessly build no-code ML models that learn and adapt to your unique IT environment, and gain tailored insights and predictions.