Operations | Monitoring | ITSM | DevOps | Cloud

May 2024

Build Operational Excellence with New Innovations on the PagerDuty Operations Cloud

The PagerDuty Operations Cloud empowers modern enterprises to tackle critical operations work and deliver on top strategic initiatives. From transforming incident management to modernizing NOC operations, streamlining automation, and improving customer experience, the PagerDuty Operations Cloud enables organizations to augment their workforce with AI and automation. This approach ensures our customers can operate more efficiently, accelerate innovation velocity, and sustain seamless digital experiences.

Drive Operational Excellence with PagerDuty

Build operational excellence with PagerDuty. Watch this demo to see how the latest innovations for the PagerDuty Operations Cloud come together to help a team tackle a major incident related to a database upgrade. You’ll see how PagerDuty Copilot capabilities work in concert with new functionality built for modernizing operations centers, standardizing automation at scale, and transforming incident management. The result? Improved innovation velocity, reduced operating costs, and better customer experiences.

How to consolidate your incident response stack with PagerDuty

PagerDuty helps organizations manage the entire incident lifecycle to respond faster and more effectively while reducing costs. Move from manual, reactive incident management to an automated, proactive approach, making the incident response process more efficient and resilient.

PagerDuty Community Live Demo Webinar: Mastering Change Events for Proactive Incident Management

Developer Advocate Mandi Walls and Solutions Consultant Taz Ishraque explore the power of Change Events in the PagerDuty Operations Cloud. Watch and learn: How PagerDuty's Change Events API and integrations streamline the transmission of critical updates How Change Correlations enhance incident triage How to accelerate incident resolutions, reduce context switching and help teams focus on innovative work instead of firefighting.

First PagerDuty Plugin for Backstage Community Meetup

Watch the first virtual meetup for the PagerDuty plugin for Backstage. This informal gathering is for plugin users and contributors. Learn why PagerDuty continues to invest in this open-source project, which aims to solve significant challenges for software development and engineering teams. Developer Advocate and project maintainer Tiago Barbosa presents success metrics, reviews the work accomplished so far, and discusses the future feature roadmap openly.

PagerDuty Appoints Eduardo Crespo, Vice President of EMEA

PagerDuty, Inc announces the appointment of Eduardo Crespo as vice president of EMEA. Crespo will lead PagerDuty's next phase of growth in the EMEA region bringing the PagerDuty Operations Cloud to enterprise customers across EMEA to solve their biggest digital challenges.

IRL to IAC: Your Environment to PagerDuty via Terraform

Figuring out how to represent your as-built environment in PagerDuty can be confusing for new users. There are a lot of components to PagerDuty that will help your team be successful managing incidents, integrating with other systems in your environment, running workflows, and using automation. Your organization might have a lot of these components – users, teams, services, integrations, orchestrations, etc.

Upskilling your Network Operations Center

Many organizations are heavily investing in AI and automation to remove the burden of manual work and operational efficiency. However to drive their wide scale adoption, they also need employees who can collaborate effectively with the technology. To bridge that gap, companies can use upskilling to retain talent, mitigate risks to the business, and allow employees to grow their careers.