Operations | Monitoring | ITSM | DevOps | Cloud

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Upgrading your Mattermost server involves a bit of research, preparation, and downtime. The pressure to keep your Mattermost instance healthy and reduce downtime for a core system within your organization can be intimidating. Recently, we worked with a handful of customers who were experiencing issues upgrading from Mattermost v5.37 and v5.39 to v6.x. Unfortunately, migration scripts were required to make significant database changes, and there was an issue in product performance.

When creating an application, developers often rely on many different tools, programs, and people. This collection of agents and actors involved in the software development lifecycle (SDLC) is called the software supply chain. The software supply chain refers to anything that touches or influences applications during development, production, and deployment — including developers, dependencies, network interfaces, and DevOps practices.