Operations | Monitoring | ITSM | DevOps | Cloud

How to Optimize IT Costs with Tailored End User Personas

Standardization (treating everyone the same) may work for IT, but it does not work for employees. If IT gave each employee the same device and tech stack, what would be the result? Some employees wouldn’t have the tools they need, others would have too many. Every employee would be confused and unsatisfied with their work setup. Not exactly the recipe for a productive enterprise with cost effective IT, is it?

Will 'Back to the Office' Mandates Help or Hurt Company Culture?

The past several years have proved that productivity and business growth do not rely on employees going into the office every day. But are the more intangible benefits of in-person work being lost in today’s remote/hybrid workplaces? That’s the question on the minds of a lot of business leaders, particularly as they weigh the pros and cons of a “back to the office” policy.

Why Your Business Needs To Monitor Microsoft Teams

To give your business the best Microsoft Teams experience you need to monitor Microsoft Teams make sure all the features you are paying for are actually working. To do that, you need visibility into how it is working, how well it is working, and where any problems might arise.

An Observability Agent for the Cloud Era: Why Cribl Edge Matters

A few weeks ago, I did a live Cribl Edge demo for the Cribl Community, and I wanted to explain more about the importance of Cribl Edge for IT admins. Managing traditional log shipping agents is very time-consuming and brittle. Just the act of a once-a-year upgrade can require the help of a kind god! Admins need help to make this vital workflow easier and faster so they can focus time on delivering value to the business.

A Path to Legacy Application Modernization Through Kubernetes

Modern application deployments rely heavily on containerization for its scalability, availability and ease of maintenance. Legacy applications implemented before the containerization era often use monolithic, hardware-centric architectures that are difficult to scale and manage. These legacy applications may have multiple services bundled into the same deployment unit without a logical grouping.

MarketBuilder: Marketing In a Can For Your MSP

“You can’t get this kind of stuff for free,” says Manuel “Manny” Lloyd, founder of Wilmington, NC based CyberSleuth. “I know technically MarketBuilder isn’t free, because you have to be an N-able partner to use it, but at the same marketing can be expensive and MarketBuilder gives you all the tools you need to create targeted, MSP-specific marketing campaigns.”

Benefits of running continuous integration jobs on self-hosted infrastructure

The first continuous integration (CI) tools were all self-hosted, meaning they ran on a developer’s local computer or server. Although this setup was viewed favorably by dev teams at the time, it has limited flexibility, and developers had to spend time maintaining the infrastructure.

Q2 2022 product retrospective - Last quarter's top features

The second quarter is now over and after the start of our V3 at the beginning of this quarter we are super happy to announce that it’s now out in Alpha but there is so much more to speak about so without further due, let me show you all the great things we achieve during the past quarter 🚀

Shift Left Testing: 6 Essentials for Successful Implementation

Testing can evoke polarized reactions from developers. Some love it. Some prefer never to hear of such a suggestion. But acts of testing is necessary – especially shift left testing. Testing is often resisted by teams that are pressured by shorter release cycles tend to forgo testing altogether in order to meet deadlines. This results in lowered quality software, which can lead to security vulnerabilities and user experience due to defects.