Operations | Monitoring | ITSM | DevOps | Cloud

Kubernetes Throttling Doesn't Have To Suck. Let Us Help!

In the Kubernetes (K8s) community, there is a huge misconception about CPU allocation and utilization. Even highly experienced SREs find themselves struggling with the way Kubernetes allocates CPU resources, leading to misconfigured CPU allocations and extremely negative outcomes. For starters, this results in significant quality degradation on important service components, introduced by behind-the-scenes CPU limiting (or throttling).

The MSP Provider's Guide to Getting Hired

In the years that I’ve worked with large technology vendors and an MSP provider, there were a few common denominators between the ones that were successful. Partners that were consistently at the top of the food chain were the ones consistently providing value to their customers in some area other than just one specific product or service that was being offered.

Website downtime: The one where Google Maps went down

March saw many of the big tech companies have technical issues with their products and services. But the biggest one was by far the colossal Google; Google Maps experienced the much dreaded website downtime impacting thousands of users across the globe. It was reported online that Google Maps had suffered a partial outage meaning that many couldn’t access the location tool, but why and more importantly, how?

Best Enterprise Password Managers According to IT Specialists

Even with advances in security practices and technologies, passwords continue to remain a weak point in an organization’s cyber security strategy. Strong passwords are still an essential part of security strategy for most organizations, and poor password hygiene can make their IT network vulnerable. According to the 2021 Verizon data breach investigation report, shared credentials and poor access management practices were among the top reasons for data breaches all over the globe.

Beyond Systems & Processes: ITIL Benefits to Individuals

The benefits of ITIL to a company or organization are widely discussed. This makes sense for the bigger picture, from the perspective of an organization. Smart organizations these days are adapting an ITIL framework to straighten out their IT service management and achieve business goals. However, it’s not so often you hear the question: what are the ITIL benefits to individuals?

How Important Is Visual Representation To A Business?

The visual identity of a business is something that can exist before even seeing the company name. The visual representation is vital for major companies so that customers can instantly recognize their presence, but tiny businesses need it even more to prosper. Here are some of the reasons why firms need to use visual representation.
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What Is CSPM? A Closer Look at Cloud Security Posture Management

As we previously discussed in the Automating Your Cloud Security Posture Management (CSPM) Response blog post, CSPM is a vital component in any environment leveraging cloud services. Whether you are using a single cloud or are in a multi-cloud scenario, the complexity of these cloud platforms is constantly expanding. Staying on top of new changes in policies and functionality to ensure that you are maintaining a secure environment is daunting - and almost impossible to do without automation. No one has the resources to spend on maintaining a large team of cloud specialists who just audit everything that is in use.

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WiFi Observability to Boost Employee Digital Experience

We are all moving towards a digital workplace - or a hybrid work scenario. Whatever be the case, you can expect end-users to call and complain about a poor WiFi experience. That's because network monitoring needs to be done from their standpoint, not from the enterprise end. And without the correct WiFi observability data, it's challenging to narrow down the root cause of the problem affecting remote employees. And those problems - poor WiFi performance leading to poor digital experience - can be pervasive and persistent.