Operations | Monitoring | ITSM | DevOps | Cloud

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DevOps & SRE: Two Sides of the Same Coin?

Large organizations that wish to scale at an aggressive pace need IT departments that can be both nimble and agile. With DevOps and site reliability engineering (SRE) methodologies, IT teams can improve the agility, availability and performance of applications and services in their infrastructure. For those who are new to both concepts, here is a primer on how DevOps and SRE can work together to evolve IT operations.

How I Learned to Stop Worrying and Trust the Machine

You might be surprised to learn that I’m not the most organized person by nature. My wife still recounts, with horror, the story of when she first saw where I lived and discovered my office. Her breath caught in her throat when her eyes fell on my “filing system,” which basically consisted of individually stacked piles of paper — cellphone bills here, bank statements there, and so forth.

Braving the Arena of High Cardinality

The DevOps era has turned traditional monitoring on its head with diverse, ephemeral data streaming from containers, microservices, and serverless functions as well as directly from the applications these new technologies enable. With efforts to efficiently utilize every drop of network, storage and compute, modern applications have created new challenges that render legacy IT operations management (ITOM) tools ineffective.

IT Ops Transformation: Gartner's Key Recommendations in IT Infrastructure Monitoring

It has been clear to many IT practitioners for a while now that the fundamental nature of IT infrastructure monitoring is transforming, right alongside the rest of the IT landscape. Gartner’s latest Market Guide for IT Infrastructure Monitoring Tools is a great tool for ITOM professionals, offering the market definition, market direction, key findings and recommendations for IT infrastructure monitoring tools.

9 Key Trends From Futurum Research on Digital Transformation and Business Agility

The recently released Futurum Research report, Digital Transformation – 9 Key Insights, offers critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities and improve business agility. According to the report: “Digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility, and adaptability into business processes.”

3 Steps to Full-Stack Awareness With Nutanix

If you’ve chosen Nutanix Enterprise Cloud, you’re almost certainly relying on Nutanix Prism to help you migrate, then operate, the “enterprise cloud.” There’s no doubt that Prism is an outstanding tool for managing virtual environments. But — when was the last time someone complimented you on a well-managed virtual environment. Never, right? Because that’s not your job.

Dickerson's Hierarchy of Service Reliability

From Wikipedia: “Abraham Maslow was an American psychologist who was best known for creating Maslow’s hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority…” In developmental psychology, Maslow’s hierarchy is a classification system that reflects the universal needs of society as its base and then proceeds to more acquired emotions. Here is a graphical depiction of Maslow’s hierarchy.

Toward Holistic Visibility: Gartner's Key Trends to Watch in IT Infrastructure Monitoring

It has been clear to many IT practitioners for a while now that the fundamental nature of IT infrastructure monitoring is transforming, right alongside the rest of the IT landscape. Gartner’s latest Market Guide for IT Infrastructure Monitoring Tools does a great job of mapping out evolving trends in the space.

2019 Predictions: Powering IT With Model-Infused Machine Learning

2018 saw modern enterprises adopting different approaches and tools to predict and eliminate IT outages using data collection and analytics — from modeling and performance data to log, event and application data. The advancements in machine learning and AI will help DevOps and IT Ops push boundaries in 2019, enabling them to collect streaming data in real time and get insights to optimize and improve IT performance. Here are some of the trends we are observing for 2019.