In the past, troubleshooting an IT service issue could be quite simple. For example, an application disruption could often be isolated to a physical server or small group of servers that neatly fit into the domain of a single team that managed the company’s servers. However, with the dynamic landscape in modern IT environments, this is very rarely the case. Over time, you accumulate IT systems, which usually means you deploy tools to manage them.

Industry analyst firm 451 Research recently published a Business Impact Brief on how monitoring tool sprawl, which has long been a pervasive problem for large enterprises and government institutions, is creating even more challenges in modern IT environments.

Industry analyst firm Gartner recently released a new report entitled Market Guide for AIOps Platforms. It’s a 20-page document that offers their perspective on the AIOps market. Unlike a Gartner Magic Quadrant, the Market Guides are not vendor comparisons. Market Guides are often precursors to MQs - they are used for emerging markets that may eventually have an MQ.

Industry analyst firm Gartner recently released a new report entitled Market Guide for AIOps Platforms. It’s a 20-page document that offers their perspective on the AIOps market. Unlike a Gartner Magic Quadrant, the Market Guides are not vendor comparisons. Market Guides are often precursors to MQs - they are used for emerging markets that may eventually have an MQ.

According to the Oxford English Dictionary, the term mullet was "apparently coined, and certainly popularized, by U.S. hip-hop group the Beastie Boys," who used "mullet" and "mullet head" as epithets in their 1994 song "Mullet Head." But the term "mullet head" also appears in the 1967 film "Cool Hand Luke." And the term "mullet head" was also used by Mark Twain in his novel "Adventures of Huckleberry Finn," first published in 1885.

It's hard enough to run an operations center in the best of times, especially in large, complex environments supporting myriad applications. Some of the many challenges are: Now throw in the current set of challenges with personnel being remote, and the problems get compounded exponentially. The ability to "tap the shoulder" or "conference room huddle," while not always the most efficient to begin with, is no longer an option.

Industry analyst firm Forrester Research just released a new report entitled The Forrester Wave™: Artificial Intelligence for IT Operations, Q4 2020. In a 33-criterion evaluation of AIOps providers, Forrester identified the 11 most significant ones and researched, analyzed, and scored them. We are excited to be recognized as a Strong Performer in this report, scoring the highest possible score in the infrastructure and cloud monitoring category.

In a recently published Network World article, "How to Consolidate Network Management Tools," the author wrote about how "enterprise IT shops are getting serious about winnowing the tools they use for network capacity planning, monitoring, event correlation, configuration management and more." In the article, the key problem statement was offered by industry analyst firm EMA: "The problem is that having a patchwork of multiple, siloed tools can be expensive and leads to ‘fragmented workloads, ineffi

As I wrote in a previous blog post, the world has recently undergone unprecedented changes that have wreaked havoc for CIOs as they struggle to ensure operational continuity, especially in scenarios where extreme changes happen overnight. What does operational continuity look like as businesses move forward in the framework of the new normal? In the earlier blog post, I highlighted some significant paradigm shifts the new normal includes, with a specific focus on these areas.

As I wrote in a previous blog post, the world has undergone massive changes that have created chaos for CIOs as they struggle to ensure operational continuity, including when in scenarios where things change in an unprecedented fashion overnight. What does operational continuity look like as the world moves forward in the paradigm of the new normal? In the previous blog post, I highlighted some significant paradigm shifts the new normal will include, with an intensified focus on these key areas.