At ScienceLogic, we’ve built our customer operations to ensure our customers have an excellent end-to-end customer experience, with a rock-solid plan for improving our customers’ ability to meet and exceed their desired business outcomes. And well, we must be doing something right: ScienceLogic has been recognized in this year’s TrustRadius ‘Best of’ Awards—through our customer’s direct feedback.

On October 3, 2022, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) issued Binding Operational Directive (BOD) 23-01, Improving Asset Visibility and Vulnerability Detection on Federal Networks. The directive requires federal civilian executive branch (FCEB) agencies to deliver a series of procedures, reports, and process validations for continuous and comprehensive asset visibility by April 3, 2023. Thereafter, agencies must maintain compliance with the directive.

2023 started with a boost of positive energy after attending my first CES EDGE23 federal event sponsored by the GBEF (Government Business Executive Forum). As a sponsor of this year’s EDGE23 conference, I represented ScienceLogic as a co-moderator to a very relevant and thoughtful executive round table on navigating the challenges associated with ‘Continuous IT Modernization’.

Now you can experience our products—without scheduling a live demo or free trial. The ScienceLogic product tours are designed to give you a self-service ScienceLogic experience, so you can see for yourself first-hand how our AIOps & Observability solutions can help solve your organization’s hardest challenges.

A lot is expected of automation in IT environments in the next few years. By 2024 Gartner predicts IT automation will drive a 20% reduction in unplanned downtime and lower operational costs by 30%. At the same time, the efficiencies generated by IT automation and analytics will allow organizations to refocus 30% of their IT operations management resources from support to “continuous engineering.”

We are excited to announce that ScienceLogic has excelled in the Forrester Wave for AIOps again! We are proud to be named a Strong Performer this year—receiving the highest marks possible in the product vision, execution roadmap, performance, and automation and remediation criterion. Our Chief Product Officer, Michael Nappi, spoke about this great news, our recent acquisition of Zebrium, and ScienceLogic’s own journey to AIOps.

AWS re:Invent has come and gone. A great deal of fun was had along with many new insights shared. Here’s a recap from some ScienceLogicians who were in attendance.

Introducing ScienceLogic Forum. Designed to expand your ability to see, contextualize, and act to reinforce the framework of AIOps.