Observability – what is it? Until now, the tools IT and DevOps teams have relied on to monitor and manage applications have often been disconnected. With a massive shift to cloud infrastructure, organizations are now wrestling with operational complexity. Leadership must look to solutions that break down silos and offer real-time insights and visibility to decrease time troubleshooting.

Hear from Rappi’s EVP Engineering, Alejandro Comisario about how as one of the largest technology startups in Latin America, the on-demand delivery service relies on the Splunk Observability Cloud for real-time, end-to-end visibility across its complex backend system of 1k+ microservices. Since COVID-19 Rappi has grown 300%, relying on Splunk’s real-time observability to eliminate app issues for customers and stay on top of its infrastructure, applications, and overall business. With Splunk APM, Rappi now has in-depth insights into service behavior and directed troubleshooting, bringing developers’ mean-time-to-resolution (MTTR) down by 90+%.

As infrastructure modernizes, it becomes more complex and more difficult to monitor and operate. To truly understand what your systems are doing, you need full-stack, end-to-end observability. We built Splunk Observability Cloud to eliminate your blind spots and go from alert to problem resolution in seconds–not hours. Splunk Observability Cloud provides one unified experience for seamless monitoring, troubleshooting, and resolution across any stack, at any scale.

Great user experience and web performance are essential for modern applications. Time spent waiting leads customers to leave. To keep users happy and revenue flowing, you need to know what's happening from the user's perspective. Splunk Digital Experience Monitoring (RUM & Synthetics) helps you see how your users really experience your site. As part of Splunk Observability Cloud, Digital Experience Monitoring gives you an end-to-end look at how your application is performing.

Wherever you are in your cloud journey and whatever your environment looks like, Splunk can monitor the performance of all your servers, containers and apps in real-time. Get real-time observability for data from any cloud, any vendor, and any service. Try our free Infrastructure Monitoring Trial and see for yourself.

Splunk Director of Product Management Craig Hyde joins theCube’s John Furrier for a conversation in the Leading With Observability series. They discuss the importance of digital experience monitoring, especially as the world sees a boom in remote, online business and increasingly complex technological infrastructures. Why starting with the end user in mind is critical for setting observability goals How full-fidelity end-end tracing impacts troubleshooting, to detect and alert in seconds