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By david.arrowsmith
david.arrowsmith • Oct 03, 2024 In today’s competitive and fast-paced retail environment, service availability is paramount to delivering exceptional customer experiences. As an ITOps Manager or Site Reliability Engineer in a large retail enterprise, you're tasked with managing complex, interdependent systems that support vital business functions such as supply chain operations, point-of-sale (POS) systems, and inventory management.
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By david.arrowsmith
david.arrowsmith • Feb 15, 2024 Comprehensive visibility across all your Amazon Web Services (AWS) environments plays an important part in maintaining the availability, and performance of applications hosted in AWS. Leveraging Interlink Software’s AIOps and Business Service Observability Platform, enterprises can greatly enhance their capability to monitor, manage and optimize the health of applications and act swiftly resolving issues before they impact on customer experience.
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By David Arrowsmith
Operational resilience is an increasing area of focus and scrutiny for regulators of the banking and financial services industry. In the European Union, the Digital Operational Resilience Act (DORA) looms on the near horizon - with equivalent regulatory frameworks slowly but surely rolling out across the globe.
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By david.arrowsmith
Maintaining trust in the business services your customers rely on is everything. With ever-increasing customer expectations and the promise of ‘always-on’ services, poor digital experiences and outages can cause significant harm to your business. The Interlink Software AIOps and Observability platform strengthens IT teams’ capability to deliver more reliable, available digital services and reduce the risk of customer impacting disruption.
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By david.arrowsmith
We are pleased to announce that Interlink Software’s AIOps and Observability platform is now a fully validated third-party solution on VMware Marketplace residing in the Management and Monitoring category.
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By David Arrowsmith
We are delighted to share the news that our integration with leading, real-time Application Performance Monitoring (APM) vendor Cisco AppDynamics is now listed on the AppDynamics Marketplace.
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By David Arrowsmith
Cyber Essentials is a UK government backed scheme, developed by the National Cyber Security Centre. Since its inception the scheme has become the benchmark for IT security, helping organizations to deploy technical controls to guard against the common types of cyber-attacks and improve data security.
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By David Arrowsmith
To protect the availability of the services your customers rely on, AIOps adoption is an imperative for large enterprises. Interlink Software’s AIOps platform applies machine learning to automate ITOps; reducing alert noise, performing event correlation, anomaly detection and root cause determination. As the world emerges from the Covid-19 pandemic, organizations are increasingly embracing the flexibility of home and hybrid working.
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By David Arrowsmith
Interlink Software’s AIOps Platform is now listed on VMware Marketplace – residing in the Management and Monitoring category. VMware Marketplace offers ITOps, DevOps and SREs a comprehensive catalog of solutions across fifteen distinct solution categories.
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By David Arrowsmith
Every second counts when IT teams are called upon to resolve business impacting issues. In modern enterprises, poor communication, fragmented toolchains and spiralling IT complexity can conspire to slow down incident response, putting service availability and ultimately customer satisfaction in peril.
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By Interlink
Watch this short video to learn how Interlink’s Service Chain Mapping solution transforms the ability of banking and finance organizations to address regulatory demands, manage operational risk, and avoid technology failures that could disrupt key customer journeys.
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By Interlink
Deliver a data-driven audit and compliance solution: Visualize, monitor and triage customer journeys, in near real-time - as they flow across interconnected systems and technologies.
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By Interlink
Disparate, siloed monitoring tools - no coherent view of threats to service availability? Elevate your approach: Hybrid IT Infrastructure Monitoring brings all your IT event & alert information together for unified visibility.
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By Interlink
Observability Engineering: strengthen your capabilities to better understand the health of your business-critical applications and head customer impacting issues issues off at the pass!
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By Interlink
IT Workflow Automation serves to automates the execution of IT tasks and processes. This can include everything from provisioning new servers and deploying software updates to monitoring and troubleshooting IT systems. Workflow automation helps organizations reduce the time and effort required to perform these tasks by automating manual processes and eliminating the need for manual intervention. It can also improve the accuracy and consistency of these processes, as there is less room for human error.
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By Interlink
10 Points of consideration for investing in an Observability Platform for your organization: Scalability Can the observability platform handle the volume of data that your organization generates? Compatibility Is the observability platform compatible with your organization's existing systems and technologies? Ease of use Is the observability platform user-friendly and easy for your team to adopt and use?
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By Interlink
AIOps for Managed Service Providers: modernize and monetize your monitoring offering. For Managed Service Providers, a highly competitive market and the rapidly changing digital landscape can present a threat or an opportunity.
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By Interlink
Achieving full, 360-degree observability across your entire IT ecosystem and application components can be thwarted by the disconnect between technical monitoring and business outcomes - running the risk of catastrophic service failures.
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By Interlink
Every second counts when IT teams are called upon to resolve business impacting issues. In modern enterprises, poor communication, fragmented toolchains and spiralling IT complexity can conspire to slow down incident response, putting service availability and ultimately customer satisfaction in peril.
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By Interlink
One of the top 10 largest financial services companies in the world 200,000+ employees worldwide. Serving tens of millions of customers. With operations in more than 60 countries, the Interlink Incident Alert Management app serves an audience of thousands of service owners and business stakeholders - across 20+ global markets.
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Powered by machine learning, Interlink Software’s AIOps platform offers service-centric, single-pane-of-glass visibility and actionable insights to dramatically improve your organization’s defences against damaging outages.
Interlink's universal integration capability allows you to leverage your existing toolchain, with an ever-growing list of out-of-the-box integrations including application performance management, network/infrastructure monitoring, DevOps and service desk tools.
Interlink's four product pillars include:
- Hybrid IT Infrastructure Monitoring: The next generation of ‘Manager of Managers’. Integrate with your existing tools to ingest and aggregate event data and metrics - delivering full visibility of service availability across hybrid cloud environments.
- Incident Alert Management App: Visualize critical service health, control and track incident alert communications end-to-end - bring distributed IT teams and service owners together to resolve critical incidents.
- Service Visualization: Connecting technology state information to its relative impact on the business, gain dashboard views of critical service health, from multiple perspectives and deliver actionable insights to IT Ops.
- IT Workflow Automation: Cross-platform, step-by-step workflow automation – run critical system and service health-checks easily and consistently - removing laborious, manual and human-error prone processes.
Reduce event noise, raise fewer incidents, recover from faults faster – your digital enterprise needs AIOps.