Annual Study: Hybrid IT Acceleration Has Increased Network Complexity and Lowered Tech Pros' Network Management Confidence

Annual Study: Hybrid IT Acceleration Has Increased Network Complexity and Lowered Tech Pros' Network Management Confidence

London, UK– June 14, 2022 –SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, released the findings of its ninth annual IT Trends Report today. This year's report, The SolarWinds IT Trends Report 2022—Getting IT Right: Managing Hybrid IT Complexity, examines the acceleration of digital transformation efforts and its impact on IT departments. The report found the acceleration of hybrid IT has increased network complexity for most organisations and caused several worrisome challenges for IT professionals.

Hybrid and remote work have amplified the impact of distributed and complex IT environments. Running workloads and applications across both cloud and on-premises infrastructure can be challenging, and many organisations are increasingly experiencing—and ultimately hindered by—these pain points. According to a report by IDC, as more and more mission-critical workloads move to connected cloud architectures that span public, private, hybrid, and multi-cloud environments, enterprises recognise they need to invest in the tools that will help them ensure consistent policies and performance across all platforms and end users1. However, they simultaneously face challenges such as budget, time constraints, and barriers to implementing observability as a strategy to keep pace with hybrid IT realities.

The new SolarWinds report also foundtech professionals feel less confident in their organisation's ability to manage IT. While more than one-third (37%) oftech pro respondents state they leverage monitoring strategies to manage this complexity, 53% revealed they lack visibility into the majority of their organisation's apps and infrastructure. This lack of visibility impacts their ability to conduct anomaly detection, easy root-cause analysis, and other critical processes to ensure the availability, performance, and security of business-critical applications.

"Operational complexity prevents organisations from capitalising on their technology-driven transformation and investments and delivering benefits for end users," said Sudhakar Ramakrishna, president and CEO, SolarWinds. "As organisations look beyond the pandemic, they must re-examine their investments from the past few years. Part of that requires organisations to have visibility into their IT environments to understand what's working and not working, and where to prioritise their efforts to achieve the ROI targeted in their planned projects."

"Observability is increasingly becoming the clear answer for tech pros charged with managing greater levels of complexity in these diverse and distributed environments spanning on-premises, private and public clouds," added Ramakrishna. "However, organisations must set aside time and resources to upskill and train tech pros to help them properly implement observability strategies and manage hybrid IT realities more effectively—and set up their teams and business for success in the long run."

Please visit theSolarWinds IT Trends Index,a dynamic web experience exploring the study's findings and additional insights into the data broken down by region into charts, graphs, and socially shareable elements. Like previous IT Trends Reports, this year's study features an interactive component where visitors to the web experience can see how they compare to the results.

Notes to editors

The findings of this year's North American report are based on a survey fielded in March 2022, which yielded responses from 237 technology practitioners, managers, directors, and senior executives in the U.S. and Canada from public- and private-sector small, mid-size, and enterprise organizations participated in a March 2022 online survey. All regions studied in 2022, as reported on the SolarWinds IT Trends Index, were North America, Australia, France, Germany, Japan, Singapore, the Middle East, and the United Kingdom, with 1,138 respondents across all geographies combined.

1IDC Market Forecast: Worldwide Intelligent CloudOps Software Forecast 2021-2025, July 2021

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About SolarWinds

SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, and secure IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with technology professionals—IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures, applications, and environments. The insights we gain from them, in places like ourTHWACKcommunity, allow us to address customers' needs now, and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today atwww.solarwinds.com.

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