The CMDB has been around for decades, creating heartache and misery for the IT people tasked with maintaining it. Originally implemented to help track and manage ever-changing IT assets, more often than not, the CMDB is outdated the moment the last keystrokes are made. This eBook explores the checkered past of the CMDB and how AIOps and IT automation tools are helping it overcome its bad reputation to usher in a new era where the CMDB can finally deliver on its long-awaited promise.

We’ll explore:

• Why the CMDB is the cornerstone of successful IT operations
• The origins of the CMBD
• How the CMDB has evolved over the last 40 years
• Why getting your CMDB right is so important (and so difficult)
• A framework and action plan for CMDB success
• Best practices for getting your CMDB right and keeping it right
• Leveraging new technologies to achieve accurate, up-to-date data
• Laying the foundation for automation and AIOps initiative

We hope the insights inside will help you finally end your CMDB saga — and provide an entertaining history along the way.