Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

Identification and Reconciliation

90 seconds with ServiceNow’s Identification and Reconciliation engine, a key tool to your complete CMDB. Configuration data is spread enterprise-wide, spanning multiple systems and sources, each with its strengths and weaknesses. To create a centralized database that can be used confidently by all teams this cornucopia of data needs to be pruned, consolidated, and maintained.

New Release: Squared Up 4.1 is here!

Squared Up 4.1 just landed. And what better way to start this announcement than the promise of more feature releases?! It’s been seven months since Squared Up 4.0, but the hard work put in by the development team since then has set us up for a bright, feature-rich future. All those juicy performance improvements and platform changes mean, moving forward, you can expect a new feature release from us every two to three months.

Can we talk about SCOM Overrides?

If you’ve ever had a well-planned Operations Manager tuning session end in frustration, you are not alone. With everyone in IT seemingly always short on time, scheduling a meeting with multiple teams can kick-off things with some tension, and the process of walking through overrides hasn’t even started. There are useful resources available, depending on what pack your installing and tuning.

Introducing Easy Tune: the new way to tune SCOM

If you’ve ever spent days explaining to teams what’s monitored on their servers and hours implementing overrides only to be told that SCOM is still too noisy, you’ll know why we created Easy Tune. SCOM is known for management packs that provide in-depth monitoring for Microsoft and other enterprise technologies, but often the management packs offer too much detail. To be successful with SCOM, you have to tune SCOM and keep it tuned.