The latest News and Information on Service Center Operations Manager and related technologies.
Event management is a critical process within IT service management, offering a structured method to detect, assess, and respond to events that could disrupt business services. Essentially, event management is a systematic approach to tracking all detectable occurrences within IT infrastructure, applications, systems, and services.
We're thrilled to unveil a new feature for MetrixInsight for Citrix VAD/DaaS SCOM Management Pack - a comprehensive User Experience SCOM Report. This new addition provides unparalleled insights and once again exceeds the capabilities of Citrix Director by enabling retrospective analysis of both current and terminated sessions. This feature allows you to deep-dive into key user session and VDA machine metrics.
Since we launched the new SquaredUp last Fall, our focus has been making it easier than it’s ever been to connect to any data source, build beautiful dashboards, and share them with anyone. Today we’re excited to announce a fully redesigned dashboarding experience that does just that. The new dashboarding experience remains backed by data mesh technology, which means your data stays where it lives – it’s simply stitched together and available on-tap from the source.
