Operations | Monitoring | ITSM | DevOps | Cloud

A Deep Dive Into the Emergency Change Control Process

Change management is an essential part of IT service management (ITSM), and it's a tightrope walk between implementing the change as fast as possible and mitigating the risks. The risks go up when it's an emergency update. According to Harvard Business Review, 70% of change initiatives fail. But emergency changes are important, they’re essential to keep the business flowing and to mitigate losses. Let's explore the emergency change control process and five best practices for it.

4 Simple Ways Your Business Can Become More Environmentally Friendly

There's no question that businesses need to do their part to protect the environment. Not only is it the right thing to do, but there are also several compelling reasons why companies should go green. Chief among them is the fact that becoming more environmentally friendly can save businesses money. There are many ways for businesses to reduce their environmental impact, and some of them may not be as difficult or expensive as you think. Here are four simple ways your business can become more environmentally friendly.

Instructions On How To Build Your First Ever Gaming Rig

Many gamers love building their own gaming rigs but often don't know where to begin. Thankfully, it isn't as challenging or terrifying as you might imagine. And while you may be intimidated by the process of building your own gaming rig, it doesn't have to be complicated. All you need are a few essential tools, a little bit of patience, and some know-how. Here are some of the basic steps you need to take to get your rig up and running in no time.

VLAN monitoring in OpManager

A local area network, what we know more commonly as a LAN, is a network that comprises devices based out of the same geographic location, enabling communication between them. The virtual counterpart of a LAN is a virtual LAN, or VLAN. A VLAN augments a LAN, offering flexibility in making changes, higher scalability, and better security.

Why happy employee experience means happy customer experience

Peanut butter and jelly are two great condiments on their own but pairing them together elevates the sandwich game to a whole other level. That’s pretty much the case with employee experience and customer experience. When organizations pair EX and CX together and channel their efforts to keep both ends of the spectrum happy and delighted, the end result is the sweet and salty aftertaste of PB&J in the form of lower employee turnover and higher customer satisfaction.