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Catchpoint

The hidden challenges of Internet Resilience: Key insights from 2024 report

The result of responses from over 300 digital business leaders in North America and EMEA across technology platform providers, financial services, retail, and other industries, our research showed that almost half the surveyed organizations are losing upward of $1M monthly in terms of total economic impact (TEI) due to outages and service degradations.

When SSL Issues aren't just about SSL: A deep dive into the TIBCO Mashery outage

On October 1, 2024, TIBCO Mashery, an enterprise API management platform leveraged by some of the world’s most recognizable brands, experienced a significant outage. At around 7:10 AM ET, users began encountering SSL connection errors that appeared straightforward at first glance.

The curious case of Marriott and the untold impact of web performance on revenue

In a world where attention spans are shorter than a TikTok, the last thing a company needs is a sluggish website. 53% of people will leave a mobile page if it takes longer than 3 seconds to load. Yet, despite this, many businesses—hotels included—are still sleeping on the importance of web performance. Marriott, one of the biggest names in hospitality, might just be learning this lesson the hard way. Could their lagging website be contributing to their recent stock stumble?

Preparing for the unexpected: Lessons from the AJIO and Jio Outage

Just in the past few months, we've seen high-profile outages happen for all sorts of reasons—server glitches, network issues, and even that now-infamous configuration update that nearly broke the Internet. These incidents remind us how fragile our digital world can be. But it's not just software-related issues causing these disruptions. In the last week alone, two unfortunate incidents involving fires have taken down major websites in the Asia-Pacific region.

It's time to stop neglecting the elephant in the room: Performance Matters!

Ralph Marsten once said, “Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations.” Many organizations today seem to follow the opposite. If everything looks green on a dashboard, they assume all is well. But is it?

Demystifying API Monitoring and Testing with IPM

APIs are the hidden heroes of our digital world. They are invisible to many customer experiences. As a result, it can be difficult to think of monitoring or testing them with a customer-focused lens. In this blog post, we hope to remove this difficulty and shine a light on the different ways Internet Performance Monitoring (IPM) can approach various API testing use cases with an eye on ensuring reliable, resilient experiences.

What is Internet Stack Map?

To understand, optimize and ensure application reliability, you must look beyond just the code only from the cloud. Internet Performance Monitoring gives you visibility into the Internet stack from DNS latency to ISP performance to API response times. Catchpoint Internet Stack Map is the world's first live visual dashboard, providing true end to end monitoring for everything impacting applications and user experience.

The Need for Speed: Highlights from IBM and Catchpoint's Global DNS Performance Study

Despite DNS being the backbone of Internet connectivity, reliable metrics for benchmarking DNS performance are surprisingly scarce. This gap often leaves IT teams navigating in the dark, unable to effectively gauge how their DNS configurations stack up against industry standards. To address this pressing need, Catchpoint worked with IBM NS1 Connect to provide a clear, data-driven picture of DNS performance.

Transforming IT into the Enterprise Innovation Engine

IT does not need to be a cost-center; this session explores the opportunity for IT to become the enabler of business, enable digital experiences, and align the IT organization with the business – proving its strategic value. Learn how a digital operations center can demonstrate alignment between top-tier applications, improving resilience and ensuring great digital experiences for your users. The session also covers an approach based on a maturity model approach as a roadmap to ensure IT is strategically aligned with the business and is value-led.

Customer Survey 2024: Unveiling insights and impact

We’re delighted to share the results of our 2024 Annual Customer Survey. Participants from some of the world’s most innovative companies shared their insights and experiences, highlighting our growing impact, impressive ROI, increased customer satisfaction, and broad adoption across various teams. Learn the key trends from the survey and how Catchpoint ensures Internet Resilience for some of the world’s most innovative companies.