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Learnings from ServiceNow's Proactive Response to a Network Breakdown

Aug 23, 2024 By Sheikh Mursaleen In Catchpoint
ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.
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Webinar Recap: Taking Web Performance to the Next Level

Aug 22, 2024 By Denton Chikura In Catchpoint
In the webinar, Taking Web Performance to the Next Level, experts from Catchpoint and Akamai discussed how businesses can optimize web performance to enhance user experience, protect revenue, and stay competitive. Hosted by Piril Kavlak, Director of Product Marketing at Catchpoint, the session showcased the recently announced incorporation of WebPageTest into Catchpoint’s Internet Performance Monitoring (IPM) platform, real-world success stories, and a preview of upcoming features.
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Use the Catchpoint Terraform Provider in your CI/CD workflows

Aug 20, 2024 By Kelly Avina In Catchpoint
We recently made the Catchpoint Terraform provider available in the Terraform Registry, allowing our customers to manage their Catchpoint IPM tests with minimal configuration, enabling developers, SREs and DevOps teams to seamlessly integrate their Catchpoint data with Terraform.
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Don't get caught in the dark: Lessons from a Lumen & AWS micro-outage

Aug 15, 2024 By Dritan Suljoti In Catchpoint
While major outages like the recent CrowdStrike incident dominate headlines, those of us in the trenches ensuring Internet Resilience know that most of our issues are not necessarily global but localized by geography, autonomous systems, or something else. Micro-outages – those elusive, localized incidents – can pose the most persistent threat to observability.
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DNS misconfiguration can happen to anyone - the question is how fast can you detect it?

Aug 14, 2024 By Dritan Suljoti In Catchpoint
Even after decades of building web applications and troubleshooting live production issues, the thrill of solving why some random website is failing never fades. Last week, a colleague shared a link to ONUG’s website about their upcoming event in NYC this fall. I clicked on the link, and was waiting, and waiting, and waiting for the page to load and it did not. Finally, after about 30 seconds, Chrome greets me with “ERR_CONNECTION_TIMED_OUT”
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ECN explained: Navigate congestion for faster, smoother data delivery

Aug 13, 2024 By Akshita Agarwal In Catchpoint
Fact: No one likes traffic congestion. That’s why no one pines for the days before Google Maps. Thanks to navigation apps on our phones and cars, we can see traffic updates that help us avoid busy roads during rush hour and reach our destinations faster. The same logic applies to content delivered over the Internet. Congestion on the web happens when data packets flood the network, causing delays and packet loss.
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Is the Internet ready for L4S?

Aug 8, 2024 By Sergey Katsev In Catchpoint
Today, Catchpoint is pleased to be sharing the results of our Global Explicit Congestion Notification (ECN) Bleaching Rates measurement campaign, covering the state of ECN bleaching worldwide, according to Catchpoint’s perspective. ISPs, telecoms and streaming services, among others (this information should be of interest to anyone with ISP dependencies), will be able to draw on this information to determine if your network or an upstream network is experiencing ECN bleaching.
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Taking Web Performance to the Next Level

Jul 31, 2024 By Catchpoint In Catchpoint
As the gold standard for web performance testing and optimization, WebPageTest has long been the trusted choice for performance experts and the top online retailers aiming to enhance website speed, SEO rankings, user experience, and conversion rates. In this webinar, we explore how we’re bringing together the best of both worlds by blending the gold standard web performance testing capabilities of WebPageTest with Catchpoint’s market-leading Internet Performance Monitoring (IPM) Platform with its AI-powered analytics, RUM, the largest Global Observability Network, and more!
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