IT Operations: Making IT Work Better with IT Ops Automation
IT ops is often so focused on solving problems that it can be easy to miss how IT ops contributes to an organization’s overall success, even if you’ve been in IT for a long time. When things get tossed over the wall from development to ops, anyone not in IT ops starts to ask, “What is IT ops?” and “What does IT operations do?” So let’s set the record straight.