Operations | Monitoring | ITSM | DevOps | Cloud

Enabling Agile Telecom with Cloud-Native IMS

Over the last few years, Mobile Network Operators (MNOs) have been very vocal in announcing their rollouts of 5G data services. On the subject of 5G voice services, however, they’ve been largely silent because, frankly, there hasn’t been much to say. 5G network transformation has focused on data, since faster data (and not faster voice) is what customers expected from 5G. But customers also expect to be able to make voice calls on their 5G phones when they roam or travel.

Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

Coherent Routing and Optical Transport - Getting Under the Covers

Network operators need to make best use of their IP and Optical network resources. During this webinar we will explain how a new generation of high power coherent transceiver technologies is allowing us to assemble the traditional network building blocks in novel ways creating new architectures. Whatever the choice, the webinar shows how to construct a unified IP Optical network at the lowest TCO.

Understanding Automation Essentials Challenges, Solutions and Beyond

Automation is one of the main considerations when defining a cloud strategy. It is essential that enterprises implement automation within their cloud infrastructure so that they can not only enhance efficiency and generate opex savings, but also to scale operations and improve service delivery to their customers. Despite its importance, automation still has its challenges. Organizations must know how to automate tasks across often complex cloud architectures, in addition to meeting security expectations and navigating implementation costs.

Network Modernization: From Legacy TDM to Service Resiliency

Utilities today are focused on the 3-Ds, De-Carbonization and the transition to renewable energy, De-Centralization of energy resources and infrastructure, and Digitalization, with smart systems, grids, and substation modernization. In addition, the need to integrate the IT & OT networks puts the pressure on to increase efficiencies - but it also opens and enables a world of possibilities for the next-generation Utility, flexible to new Telco service offerings and revenue streams.

Connecting in the Heartland: A Journey with Our Rural Customers

One of the highlights of my summer is a trip I took to visit some of our rural customers as part of a larger customer appreciation tour other members of the Executive Leadership Team (ELT) and I embarked on. Independent service providers hold a unique place in the telecom ecosystem, often forming the backbone of their communities, and this was a wonderful way for us to connect on a personal level.